Terms & Conditions
- All credit card transactions will incur a $1 surcharge
- EVERY guest MUST present valid Passport (for international guests) or Drivers License (Australians) upon check-in. Failure to present valid documents will result in denied check-in with no refund
- A $20 key deposit is required from EVERY guest and will be refunded on check-out
- Any declined credit cards will have their reservations cancelled
- During special event periods there is a no cancellation policy. i.e. any cancellations will be charged the full amount of the booking
- No guests under 18 years of age, even if accompanied by an adult
- We have an age restriction of 18 – 35 years for a stay in dorm rooms.
- All guests MUST check-in by 10.30pm
- Cancellations made 24 hours prior to the booking date will be charged the first night.
- Cancellations with-in 24 hours of the booking date or no-shows will be charged the full amount of the booking.
- There is a STRICT NO REFUND policy for all guests that are already checked in.
- Cancellations for special event periods will be charged the full amount.