Terms & Conditions

  • All credit card transactions will incur a $1 surcharge
  • EVERY guest MUST present valid Passport (for international guests) or Drivers License (Australians) upon check-in. Failure to present valid documents will result in denied check-in with no refund
  • A $20 key deposit is required from EVERY guest and will be refunded on check-out
  • Any declined credit cards will have their reservations cancelled
  • During special event periods there is a no cancellation policy. i.e. any cancellations will be charged the full amount of the booking
  • No guests under 18 years of age, even if accompanied by an adult
  • We have an age restriction of 18 – 35 years for a stay in dorm rooms.
  • All guests MUST check-in by 10.30pm

Cancellation policy

  • Cancellations made 24 hours prior to the booking date will be charged the first night.
  • Cancellations with-in 24 hours of the booking date or no-shows will be charged the full amount of the booking.
  • There is a STRICT NO REFUND policy for all guests that are already checked in.
  • Cancellations for special event periods will be charged the full amount.